Keep the number on your van.
Your number is on your vehicles, your invoices, your Google listing and eleven years of business cards. You are not changing it, and you should not have to. VoiceLi is a licensed carrier — we port your line and answer on it.
We are the phone company, not a middleman
Most AI receptionists are software sitting on top of somebody else’s telephony. They ask you to forward your calls to a number they rent — an extra hop, an extra company between you and your customers, and an extra thing to go wrong at nine on a Monday.
VoiceLi owns the carrier layer. Your number lives with us. When somebody dials it, they reach our network, and our network answers.
One company to call
When something is wrong with your phone, you call the company that runs your phone.
No forwarding hop
Fewer moving parts between somebody dialling and somebody answering.
We issue the numbers
Local in the area code you want, toll-free, and vanity.
Bringing your existing number over
Tell us the number
The number, your provider’s account details and a signed authorisation. A few minutes.
We file the port
We handle the paperwork. You do not call your carrier or negotiate with their retention team.
Your line keeps working
Nothing changes for your callers while the port is in progress. No dead air, no missed calls.
The number cuts over
Calls arrive at VoiceLi and your agent answers. You know the date in advance.
Porting timelines are set by the carrier releasing the number, not by us. Most business lines complete in a handful of business days; some take longer, and we tell you which yours is when we file rather than after. If you need coverage sooner we give you a temporary number and forward it, so your agent is working from day one either way.
AT&T · T-Mobile · Verizon · and most US carriers
A new number, live in thirty minutes
Second location, an after-hours line, a number for one campaign, or a business that does not have one yet — nothing to port, nothing to wait for.
Pick the number
Search by area code for a local number, take a toll-free, or find a vanity number customers remember.
Tell it about your business
What you do, your hours, services, prices, what counts as an emergency, when to fetch a human.
Go live
Thirty minutes from picking the number to answering real calls on it.
Thirty minutes is the normal case, not the record.
One number per job, if you want
Numbers are cheap, and they are the simplest analytics you will ever set up.
| Number | Purpose | Behaviour |
|---|---|---|
| 833·907·2255 | Main line | Full agent, business hours, transfers to the office |
| Local · your area code | Campaign line | Same agent, tagged to the campaign for attribution |
| Local · second line | After hours | Emergency triage only, straight to the on-call rota |
| Vanity toll-free | Radio or print | Booking agent, no transfers, memorable for recall |
Every call on every number lands in the same place, tagged with which number it came in on.
When a human should answer, it gets out of the way
Some calls should reach a person, and the agent’s job is to recognise them. VoiceLi transfers to whoever you nominate — a mobile, a desk phone, an on-call rota, a different number by time of day — and hands over the context so your colleague is not starting from “sorry, can you repeat that?”
Asked and answered
Can I keep my existing business number?
Yes. We are a licensed carrier, so we port it rather than asking you to forward it. Your line keeps working throughout.
How long does porting take?
It is set by the carrier releasing the number, not by us. Most business lines take a few business days. We tell you the date when we file, and give you a temporary number in the meantime.
Will I miss calls while the port goes through?
No. Nothing changes for callers until the cutover date.
How fast can I get a brand-new number working?
About thirty minutes from choosing it to taking real calls on it.
Can I have more than one number?
Yes. Per campaign, per location, per department or per shift — each with its own behaviour, all reporting into one place.
What if I want to leave — can I take my number with me?
Yes. It is your number. We will not make it difficult, and we will not charge you to release it.
Can I keep using my current phone system as well?
Yes. VoiceLi can answer everything, or only what your team does not pick up, or only outside hours. You set the rule.
Does my current provider have to agree to release it?
Releasing a number is a regulated obligation, so yes. Check your contract for early-termination charges — those are between you and them.
Hear it answer before you move anything
You do not have to port a number to find out whether this works. Give us yours and the agent will call you on it.